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Shipping Answers

We offer Free Shipping on ALL U.S. Orders - No Minimums!

We strive for the quickest packaging time possible.  Orders will ship the same day when placed by 2:00 pm (ET).  Sometimes we can even package and ship an order placed after this deadline.  Just call or email us if your order is time sensitive and we will do our best to rush it!

Just because our shipping is cheap or sometimes free, doesn’t mean it will take a long time for you to receive your order.  Our Standard Shipping usually arrives within about a week.  If you need your order quicker, we provide several different shipping options to meet your time and budget needs.  See details below.

We are happy to accommodate international orders.  Please read the details and see all of the international shipping options below.

We pride ourselves in offering convenience.  We can ship your package to P.O. Boxes and APO's if you select a USPS method. We can send your package to a gift recipient too.  And don’t worry if your order needs to go to Hawaii or Alaska-Standard is still Free! 

Easily track your package using the information we email you upon shipment or by logging into your order history on our website (just use your email address and zip code).

For orders over $100 we offer free Signature Required shipping to make sure you get your package safe and sound. We will contact you by phone and/or email to notify you when we have added this additional service to your package.

U.S. Options

To calculate delivery times, remember that orders placed after 2pm ET will ship the day after you place your order.  The day following shipment, is the 1st day.  You can estimate your package’s arrival date based on the method of shipping you chose.  Keep in mind, business days for USPS are M-S and business days for UPS are M-F.  UPS does not deliver on Saturdays and does not count Saturday when calculating days in transit.  Major holidays may also add an extra day in transit.

Standard Shipping: (Free Shipping Selection) For this method we use USPS First Class which delivers in an average of 3-7 days business days (Mon.-Sat.) once it has shipped. Average shipping times increase just before Christmas.  Please see our cutoff dates during the holidays.

USPS Priority: (fee based on weight) ?Upgrade any package to Priority shipping for an average delivery time of 2-3 business days (not guaranteed but very reliable) once it has shipped. Remember to allow 0-1 business days for packaging depending on what time your order was placed.

USPS Express: (fee based on weight) ?Orders will ship the same business day when placed before 2pm (ET).  Once shipped, Express mail is guaranteed to deliver in 1 or 2 business days depending on your area.  We can give you an exact delivery date if you call, chat or email us with your zip code.

*P.O. box and military address (APO, etc.) shipments are not available with the following (UPS) shipping options.

UPS Ground: (fee based on weight) ?Upgrade any package to Ground shipping for an average shipping time of 3-5 business days (M-F).  UPS does not deliver on Saturdays. Remember to allow 0-1 business days for packaging.

UPS Next Day Air: (fee based on weight) Orders will ship the same business day when placed before 2pm (ET).  Next Day Air can be expected to arrive after 3 pm on the business day (M-F) following shipment from our location. 

International Options

What you should know about international shipping fees: Your shipping cost is based on the weight of the items in your order.  We charge you exactly what we are charged by the US Postal Service and nothing more.  When they calculate cost, they round the weight to the next pound.  So 1 dress will likely cost the same as 2 dresses and a headband.  It is usually in your best interest to place larger orders and get the most out of your shipping cost.  Also, we cannot mark “gift” on the customs forms as it will likely delay your package arrival and cause problems in customs.  Any customs or duties fees that your country charges will be your responsibility.  Once an international package leaves the US, we can no longer track it.  Beyond New York or San Francisco, we can not track where you package is or who has it.  We will give you all the information we have if a package is late or missing but will need you to contact the customs and delivery agent in your country.

Standard International (fee based on weight) ?The average delivery time for this option is up to 12 business days (after 0-1 day processing).  The cost for shipping will depend on the weight of the items purchased.  This is the most economical international shipping method.  The costs can be viewed during checkout and before submitting payment.  Transit time may be longer during Christmas.

Premium Expedited International (fee based on weight) ?The expected delivery time for this option is 4-6 business days (after 0-1 day processing). The cost for this expedited option will depend on the weight of the items purchased.  Shipping costs can be viewed during checkout and before submitting payment.

 

 

 

 

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